Strategic US Healthcare Sector Integration

PCI-PAL PLC (AIM: PCIP), the global cloud provider of secure payment solutions for business communications, announces a new integration to Epic, one of the world's leading electronic health record systems ("EHR"), enabling healthcare providers to process payments securely across any channel, without exposing sensitive data to agents or internal systems. Organisations can now take payments safely and compliantly within the Epic workflows their teams use every day, supporting patient billing, registration, and follow-up processes.

Healthcare organisations face growing challenges in managing fragmented and complex payment processes. Many existing payment workflows operate outside of the EHR environment - leading to data silos, manual reconciliation, and increased cost-to-collect.

The PCI Pal integration eliminates those barriers, enabling secure, omnichannel payments - via phone, keypad, or digital link - within familiar Epic environments. Agents can launch or assist payments directly from Epic's tools, with transactions recorded automatically in the system of record.

Mufti Monim, Chief Technology Officer at PCI Pal, commented:

"Our integration with Epic helps healthcare organisations close the loop on patient engagement by connecting payments to the same workflows used for care and communication. This means faster collections, a more accessible payment experience for patients, and a significantly reduced compliance burden for healthcare providers."