2024
end of April 2024
Conclude restructuring consultation by end of April 2024 Details
7 Mar 2024
… In progress
Status so far
Not yet due.
end of FY24
Net corporate debt below £72.4m by end of FY24 Details
23 Nov 2023
✓ Kept
end of FY24
FY24 underlying EBITDA of about £80m Details
24 Jan 2024
✓ Kept
summer 2024
Royal Mail parcel drop-off at 5,000 Collect+ stores by summer 2024 Details
22 Feb 2024
✓ Kept
Q3 FY24/25
Lloyds Cardnet partnership pilot in Q2 FY24/25, full launch Q3 FY24/25 Details
20 Mar 2024
… In progress
Status so far
Not yet due.
2025
30 June 2025
Return at least £20m via buyback in the 12 months from July 2024 Details · +1
13 Jun 2024
✓ Kept
Today · 10 Oct 2026
2026
end of FY26
Deliver £100m underlying EBITDA by end of FY26 Details · +2
24 Jan 2024
✗ Missed
H1 FY26
Launch Local Banking deposits with at least two banks live by H1 FY26 Details · +1
29 Jan 2025
◐ Partly on track
FY26
Re-platform consumer Love2shop business in FY26 Details
29 Jan 2025
… In progress
Status so far
Not yet due.
Q4 FY26
Launch self-service kiosks and extend Royal Mail shop across Collect+ Details
30 Sep 2025
✗ Missed · target changed
FY26
FY26 EBITDA ahead of last year and in line with market expectations Details
20 Nov 2025
✓ Kept
FY26
Shareholder returns of over £90m in FY26 Details
20 Nov 2025
✓ Kept
FY26
Record profits for FY26 Details
28 Jan 2026
✓ Kept
2027
March 2027
Collect+ stake sale transaction EPS enhancing in year to March 2027 Details
30 Sep 2025
… In progress
Status so far
Not yet due.
FY27
Exceed FY26 underlying profits in FY27 Details
11 Jun 2026
… In progress
Status so far
Not yet due.
FY27
Meet market expectations for FY27 Details
29 Jul 2026
… In progress
Status so far
Not yet due.
2028
FY28
Grow dividend cover to over 2.0 times earnings Details · +2
13 Jun 2024
… In progress
Status so far
Not yet due.
FY28
Net revenue growth of 5-8% a year through FY28 Details · +2
12 Jun 2025
… In progress
Status so far
Not yet due.
FY28
Cut share capital by at least 20%, later circa 30%, by FY28 via at least £30m a year buybacks Details · +2
12 Jun 2025
✗ Missed · target changed
FY28
Keep net debt/EBITDA at 1.2x-1.5x through FY28 Details
12 Jun 2025
✗ Missed
2029
2029
Increase Love2shop billings by over £100m over five years Details
1 Aug 2024
… In progress
Status so far
Not yet due.
2030
FY30
Network Services net revenue +5-10% a year; Digital Payments over 20% a year, doubling in four years Details
29 Sep 2026
… In progress
Status so far
Not yet due.