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Capita

CPI · Main Market · Industrial Goods and Services · mcap £356m · 296.0p 3 open situations →

EV
£410m
EV / EBIT
–
Net debt
£58.3m
FCF yield
-30.2%
Revenue
£2.3bn
Cash returned
0.3%
Share price 1y
−10%
Insiders 12m
sold £445k
Next report
around 9 Mar

Capita runs outsourced administration, customer service and technology contracts, mainly for UK government and large companies. It handles pensions, training, IT and contact centres.

Timeline · every situation
dots = announcements

Open · 3

Disposal of a part (break-up)◷ in 8 days

Closed book Life & Pensions exit

CSPS recovery ongoing; NAO review announced

Capita went live on the Civil Service Pension Scheme with an 86,000-case backlog (10 Mar 2026) and agreed an improvement plan with the Cabinet Office (18 May 2026). On 9 Jul 2026 it quantified a £25m-£40m hit to 2026 adjusted operating profit and pushed positive FCF to 2027. H1 results (4 Aug 2026) held guidance. On 2 Oct 2026 Capita noted a new NAO review, reported operational progress in August and September, and said remediation remains its top priority.

Cash impact
£35m-£50m on 2026 free cash flow 4 Aug 2026 ↗
Cost drivers
Surge resource, remediation, pension consulting disruption, delayed cost efficiencies 4 Aug 2026 ↗
FCF guidance
Positive free cash flow excluding business exits expected in 2027 2 Oct 2026 ↗
Government scrutiny
Ministerial Statement 6 Jul 2026; Public Accounts Committee 8 Jul 2026 9 Jul 2026 ↗
H1 2026 profit
Adjusted operating profit £32.2m, down 31.6% (reported 4 Aug 2026) 4 Aug 2026 ↗
New scrutiny
NAO review of CSPS administration, noted 2 Oct 2026; builds on NAO investigation of June 2025 2 Oct 2026 ↗

Next: Capital Market Event · 4 Nov 2026

  1. 2 Oct 2026 CSPS recovery ongoing; NAO review announced
  2. 4 Aug 2026 Costs flowing through H1; guidance held, recovery ongoing
  3. 3 Aug 2026 Completed 31 July 2026
  4. 9 Jul 2026 Separation progressing; completion expected before H1
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Overhang

Schroders Plc selling down

20.0441% → 11.1517% in 7 notices

Next: 11.1517% still held

  1. 11 Sep 2026 11.1517%
  2. 9 Jul 2026 12.8723%
  3. 13 Jan 2026 13.5957%
  4. 19 Dec 2025 14.4398%
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Transformational contract / build-out

Synergy Business Process Services contract

Selected; phased start from March 2026

Capita was selected on 4 March 2026 to deliver the Synergy Business Process Services contract for four UK government departments. It is worth £370m over 10 years if all extensions are taken, with phased starts from March 2026. It adds long-dated public-sector revenue.

Size
£370 million over 10 years 4 Mar 2026 ↗
Term
Seven years plus three optional one-year extensions 4 Mar 2026 ↗
Customers
DWP, Ministry of Justice, Home Office, Defra 4 Mar 2026 ↗
Services
HR, payroll, recruitment, finance, procurement, service desk support 4 Mar 2026 ↗
Start
Phased tranches, beginning March 2026 4 Mar 2026 ↗
  1. 4 Mar 2026 Selected; phased start from March 2026
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Closed · 5

Upgrade / downgrade cycleProfit warning profit warning · second in 12 months · 9 Jul 2026 – 7 Oct 2026 −23% Insider conviction6 directors buying £393k in 7 buys · 11 Mar 2026 – 27 Aug 2026 −12% Insider conviction1 director buying £13k in 1 buy · 15 Sep 2025 – 14 Dec 2025 +3% Upgrade / downgrade cycleProfit warning profit warning · 5 Aug 2025 – 3 Nov 2025 +39% Insider conviction2 directors buying £111k in 2 buys · 2 Oct 2023 – 3 Jan 2024

Company filings. Not investment advice.

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