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PayPoint (PAY): Royal Mail Shop rollout

This situation live

PAY PayPoint

£422m · 714.0p · +10% since the first step
821.2p 438.5p Now 714.0p · 23 Oct +12% +0% +25% Nov ’25DecJan ’26FebMarAprMayJunJulAugSepOct
20 Nov 2025 · Over 3,000 sites live · +12% until the next step The Royal Mail shop rollout will continue over H2 FY26 to the rest of the 8,000-site network
Transformational contract / build-out
Royal Mail Shop rollout
8,500 sites live; kiosk pilot H1 FY27
Next: pilot Royal Mail self-serve kiosks in selected locations
Every step · 3
  1. 20 Nov 2025 Over 3,000 sites live – The Royal Mail shop rollout will continue over H2 FY26 to the rest of the 8,000-site network ↗
  2. 28 Jan 2026 Branding live since October 2025; rollout continuing – The Royal Mail Shop rollout will continue over H2 FY26 to the rest of the 8,000-site network, including the launch of self-service kiosks during Q4 FY26. ↗
  3. 11 Jun 2026 8,500 sites live; kiosk pilot H1 FY27 – Royal Mail strategic partnership – 8,500 sites now live with Royal Mail services and the Royal Mail Shop brand, including 3,000 live with over the counter... ↗

What is happening

PayPoint: Royal Mail Shop rollout – 8,500 sites live; kiosk pilot H1 FY27. ['8,500 sites live; kiosk pilot H1 FY27']

In short
Royal Mail Shop branding went live in October 2025 and has reached 8,500 sites, 3,000 of them with over-the-counter postage. Self-serve kiosks will now only be piloted in H1 FY27, later than the Q4 FY26 promise.
Announced
20 Nov 2025 · Over 3,000 sites live
Latest
11 Jun 2026 · 8,500 sites live; kiosk pilot H1 FY27
Sites live
8,500, of which 3,000 with over the counter services
Next milestone
Kiosk pilot in H1 FY27

What comes next

pilot Royal Mail self-serve kiosks in selected locations.

Briefing

PayPoint in 4 minutes

PayPoint runs a network of over 30,000 UK convenience stores that take parcels, bill payments, cash deposits and card payments, and it owns the Love2shop gift-card business. It chased £100m of annual underlying...

  1. Act 1Buying Love2shop and setting a £100m goal
  2. Act 2Spending on parcels, Open Banking and card partners
  3. Act 3Two setbacks and a reset in 2025
Read the briefing →
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