£3.0m Liberty Cloud Contract Win
Netcall plc has secured a new £3.0 million multi-year Liberty cloud contract with an S&P 500 financial services firm, significantly expanding their partnership. This deal, which builds on an initial adoption in H2 FY25, will see the customer's annual subscription rise to £1.0 million and embeds Netcall's Liberty platform deeper into their core operations for global case management. The solution, delivered via Liberty Create with embedded AI, will automate case workflows, integrate with existing systems, and provide analytics to enhance efficiency and oversight, reinforcing Netcall's land-and-expand strategy and adding visibility to future recurring revenues.
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Netcall plc (AIM: NET), an enterprise software company that unites automation and customer engagement in one AI-powered platform, today announces a new £3.0m multi-year Liberty cloud contract with an S&P 500 global financial services firm (the "Customer").
The expanded partnership builds on the Customer's initial adoption of Netcall's Liberty platform in H2 FY25, lifting the Customer's annual subscription to £1.0m and embedding Liberty deeper into its core operations.
Delivered on Liberty Create with embedded AI, the application will automate case workflows from intake to resolution, integrate with core systems, and standardise processes. This will reduce manual effort, strengthen oversight, and provide actionable analytics to improve consistency and efficiency across the organisation.
This multi-year contract demonstrates the Group's land-and-expand strategy with blue-chip enterprises, adds visibility to future recurring revenues, and strengthens Netcall's position in a key vertical market.
James Ormondroyd, CEO of Netcall plc commented:
"This contract reflects the strength of our land-and-expand strategy and Liberty's ability to scale across critical business processes. By extending into core case management, our customer is accelerating automation and standardisation across global operations. Their confidence in our platform underlines Liberty's proven ability to deliver rapid operational improvements for customers worldwide."
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