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Conclusion of CMA Investigation

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Marks Electrical Group plc has settled an investigation by the Competition and Markets Authority concerning online pricing practices, specifically the presentation of optional paid services between April and November 2025. The company has agreed to a financial penalty of £0.7 million, reduced from £1.2 million due to a settlement discount, which will be paid from existing cash resources and treated as an exceptional item. Additionally, Marks Electrical will provide approximately £0.6 million in consumer redress to affected customers. The company has already ceased the conduct in question and implemented enhanced compliance measures to ensure adherence to consumer protection laws.

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Marks Electrical Group plc ("Marks Electrical" or "the Group"), the online electrical retailer, notes today's announcement by the Competition and Markets Authority ("CMA") regarding the settlement in relation to the investigation under the Digital Markets, Competition and Consumers Act 2024 ("DMCCA") into certain online pricing practices across a number of businesses, including Marks Electrical.

The investigation concerned the presentation of certain optional paid services offered through the Group's online checkout process during the period from 6 April 2025 to 17 November 2025.

Following constructive engagement throughout this process with the CMA, the Group has agreed to resolve the matter by way of settlement. In connection with this, the CMA has issued a Final Infringement Notice imposing a financial penalty of £1.2m which is reduced to £0.7m following the application of the maximum available settlement discount. The penalty is payable within six months of the date of the Final Infringement Notice with the ability to apply to the CMA for a revised payment schedule within 14 days of the notice. The Group has also agreed to provide consumer redress of approximately £0.6 million to affected customers in accordance with directions issued by the CMA.

The Group immediately ceased the relevant conduct following the initial CMA investigation and implemented changes to its checkout processes. It has also put in place further compliance measures in accordance with the CMA's directions to ensure full compliance with current consumer protection requirements under the DMCC Act.

The financial penalty will be met from existing cash resources, the Company reported a cash balance of £4.4m as of 31st March 2026 and will be treated as an exceptional item for accounting purposes.

Marks Electrical takes its obligations under consumer and competition law seriously and remains committed to maintaining high standards of transparency and full compliance for the benefit of its customers.

Cleaned text: letterheads, contacts and legal notices removed. View the original announcement ↗ · Company filings. Not investment advice.

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