Response to CMA Announcement

Marks Electrical Group plc ("Marks Electrical" or "the Group"), the online electrical retailer, notes today's announcement by the Competition and Markets Authority ("CMA") regarding the opening of an investigation under the Digital Markets, Competition and Consumers Act 2024 ("DMCCA") into certain online pricing practices across a number of businesses, including Marks Electrical.

We pride ourselves on transparency, clear pricing, and providing services that customers consistently value. For many years we have led the way in offering optional recycling, packaging removal and old-appliance collection services, helping to reduce landfill waste and ensuring responsible disposal of plastics and polystyrene. These services are highly popular with our customers and remain entirely optional.

Our checkout has endeavoured to present these services with clear descriptions, clear pricing, and a simple one-click option to remove them. Product prices and service costs are shown separately and prominently, ensuring customers can make informed decisions before completing their purchase.

Following initial engagement with the CMA, we have already taken proactive steps to further align the presentation of optional services with the CMA's most recent expectations under the DMCCA. We will continue to work constructively with the CMA to ensure our customer experience remains both transparent and compliant.

Marks Electrical is committed to full compliance with all applicable consumer and competition laws, including the DMCCA. The Group is proactively engaging with CMA and will cooperate fully with the investigation. A further announcement will be made as appropriate.