Conclusion of CMA Investigation
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In July 2022, the Competition and Markets Authority ("CMA") launched investigations into three businesses - including boohoo - to investigate green claims. We are pleased to announce that the CMA has now completed its investigation and has not found boohoo to have breached any consumer protection law. The investigation has therefore not resulted in any legal action being brought against boohoo.
Throughout this 20-month process, the Group has worked closely with the CMA to provide it with necessary information and disclosure, and has voluntarily agreed to enter into undertakings with the CMA.
The Group has not intentionally misled customers and is committed to best-practice and providing customers with accurate information on the products they buy while delivering progress on its sustainability strategy. The Group has found the investigation to be insightful and hopes the undertakings will provide further guidance to the industry.
John Lyttle, CEO of boohoo group plc, said: "I'm pleased that we have been able to reach an agreement with the CMA following its investigation into environmental claims.
"Along with the other retailers who have been a part of this process, we have chosen to sign a set of undertakings that will provide some helpful clarity on how the CMAs green claims code operates in practice.
"We remain committed to working with others to find collective solutions to the shared challenges of sustainability within the fashion industry."
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