Capital Market Event Update
Capita plc has postponed its Capital Market Event, originally scheduled for November 4th, to prioritize improvements in service delivery for the Civil Service Pension Scheme contract, acknowledging that further enhancements are necessary and are being addressed through automation and strengthened governance. The company is collaborating with the Cabinet Office on a recovery plan to improve member experience and operational stability. Capita will provide a comprehensive update on its new operational segments, following the disposal of its private sector contact centre business, alongside its regular trading update in December.
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Capital
Capita today announces that it is postponing its Capital Market Event, previously planned for 4th November, as the Group maintains its focus on improving the service delivery on the Civil Service Pension Scheme contract.
Alongside its regular trading update in December, Capita will provide a comprehensive update including detail on the Group’s new operational segments, following completion of the disposal of the private sector contact centre business.
We continue to make good operational progress with the Civil Service Pension Scheme contract. This includes the roll out of new features and further planned upgrades, such as the launch of the retirement modelling tool which is due to go live in the coming weeks.
Capita recognises further improvement in service is required, and we are implementing further automation and strengthening governance including improved management information.
We are currently working, with the Cabinet Office, on a comprehensive recovery plan, focusing on improving member experience and delivering operational stability.
Cleaned text: letterheads, contacts and legal notices removed. View the original announcement ↗ · Company filings. Not investment advice.