Update regarding cyber incident

ASOS can confirm that, at around 10am today, an unauthorised customer notification was sent to ASOS customers.

We are investigating unauthorised activity involving third-party platforms that we use to communicate with customers. We took immediate action to restrict access to the notification platforms and are working with our internal and external specialist advisers, as well as all relevant authorities.

Basic personal information including name and contact details may have been accessed. We do not believe that payment-card information or account passwords, were impacted.

Our website and app are operating as normal, with no current disruption to any aspects of our operations. Customer trust is incredibly important to us, and if the situation changes an update will be provided as appropriate.

The Company has cyber security insurance with a large global provider, including business continuity insurance. It is too early to quantify any potential impact on trading.